Work Order Management A web-based Maintenance/Work Order System for multifamily communities. With eService, you have the ability to control the assignment and progression of work orders for one or more properties.
Work Assignment
Work orders can be assigned to individual employees at the time they are entered or at a later date, giving you an opportunity to better manage your resources for the work at hand.
Work Order Entry
Maintenance requests received directly from residents via Resident Portal are seamlessly entered into eService, assigned to an employee and with a few quick keystrokes are displayed as open work orders on-screen where they can easily be monitored.
Tracking Work Orders
Work orders are easily tracked on-line from the “Today’s Page.” The system allows you to filter for specific work orders based on property, status, priority and other criteria.
Modify and Close Work Orders
eService allows you to change essential data on any work order, assign or re-assign a work order, change its status, correct a description, et cetera.
Generate Work Order Reports
Reports can be generated for online viewing or for printing and are based on your selection criteria for each report.
Maintain Work Order History
The system maintains unlimited work orders per unit or property.
