Support: Phone

Mondays, Wednesdays 8:30am – 7pm Central Time
Tuesdays, Thursdays 9am – 7pm Central
Fridays – 8:30am – 5pm Central
Technical Support: (888) 284- 4232

Before You Call Us . . . .
Make certain you have the version number of the product available.

  • Make sure you have your registration number ready.
  • Make sure you have properly installed software.
  • Back-up your data file(s).
  • Be sure you are at your computer with AMSI open. The support specialist can
    help you best if you're ready to step through the sequence that led to the
    problem. For example, if you encountered a problem setting up a property, try to
    remember the windows you opened, which windows you still have opened, and
    the tasks you did prior to entering the property.
  • Know exactly what you did before the problem occurred, and the exact wording of
    any message appearing on the screen.
  • Know your system. In some cases, the following information is relevant to your
  • Have it ready when you call:
  • Computer Type
  • Amount of Memory (RAM)
  • Hard Drive space availability
  • Network configuration and version
  • Service Release date
  • Network configuration and version
  • Have a pencil and paper handy to take notes

Click Here for more info on Terms & Conditions for Technical Support
SMR Group
Real Estate Software Solutions


Phone: 508-444-(2674)AMSI
You cannot MANAGE what you cannot control.
You cannot
CONTROL what you cannot measure,
Your cannot
MEASURE what you cannot DEFINE.
Request A Demonstration
SMR Group and its partners, provide web-based property management software tools for the management of residential and commercial property. SMR Group prides itself on
delivering industry-changing software--property management software--that relieves much of the stress and headache that managers experience on a daily basis.  
Get Started Today! 508-444-(2674)AMSI

© Copyright 2012 SMR Group. All rights reserved.