AMSI - eService
Work Order Management
A web-based Maintenance/Work Order System for multifamily communities. With
eService, you have the ability to control the assignment and progression of work orders
for one or more properties.
Work orders can be assigned to individual employees at the time they are entered or at
a later date, giving you an opportunity to better manage your resources for the work at
Work Order Entry
Maintenance requests received directly from residents via Resident Portal are
seamlessly entered into eService, assigned to an employee and with a few quick
keystrokes are displayed as open work orders on-screen where they can easily be
tracking work orders
Work orders are easily tracked on-line from the “Today’s Page.” The system allows
you to filter for specific work orders based on property, status, priority and other criteria.
Modify and close work orders
eService allows you to change essential data on any work order, assign or re-assign a
work order, change its status, correct a description, et cetera.
Generate work order reports
Reports can be generated for online viewing or for printing and are based on your
selection criteria for each report.
Maintain work order history
The system maintains unlimited work orders per unit or property.
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You cannot MANAGE what you cannot control.
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|SMR Group and its partners, provide web-based property management software tools for the management of residential and commercial property. SMR Group prides itself on
delivering industry-changing software--property management software--that relieves much of the stress and headache that managers experience on a daily basis.
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